How do I place order through your website?
1. Click on the item you want
2. Select the product you want (if there are varieties)
3. Select "Add to Cart" or "Buy it Now"
4. Click "Check out" on your cart view
5. Fill-out the necessary details needed for the shipment
6. choose a payment method (COD)
7. You will then receive a verification email, text, and/or call and just wait for the product to arrive.
Are there other ways that we could pay for the item aside from Cash on Delivery (COD)?Yes, we accept bank transfers through BPI, or you could send the money through Western Union or MLhuillier. Just send us a message on Facebook for further details.
By doing a bank transfer or pera padala, the processing time may only take a few days.
Do you accept Returns or Refunds?Please note that all purchases are considered final and non-refundable, and Featured Trends Philippines reserves all the rights towards any refund, replacement and/or cancellation requests of orders.
If the item is damaged or defective upon receiving, we'll be more than happy to accept the return and provide you with a refund or replacement.
Otherwise, we will not accept returns.
How long does it take for my item to arrive?How long does it take for my item to arrive?
Answer: It normally takes 5 to 15 days for your orders to get to you, if not sooner.
However, in some instances, it may take longer, and in this case, you will receive a text message or a phone call from one of our staff.
Causes for a delay may be but not limited to the following:
- Resupply of Stocks
- Customs Clearance Delays
- Non-Operational Days (weekends)
- Special Company Events